Make a Meaningful Impact Behind the Scenes at Capital City College Are you ready to make an impact at one of London's leading Further Education providers? Capital City College is looking for a skilled student tracking systems administrator to support and drive key operational functions, helping shape the future of education in the heart of London.
About the RoleThis role is offered on a full-time permanent basis.
Taking a proactive role as part of the Quality Team in the ongoing development, maintenance and embedding of student progress tracking systems within the college and for providing up-to date and accurate reporting on student progress.
Supporting staff across the College with the key functions of all tracking systems, transferring robust understanding of these systems with clarity, confidence and consistency, to ensure staff get the most value and impact from each system.
- Maintain and update expert level of understanding of student progress tracking systems at the College (e.g. currently ProMonitor, ProPortal, SMART Assessor, SchoolCloud, Navigate).
- Ongoing maintenance and development of online student progress tracking systems
- First line support for staff queries around these systems.
- To manage, maintain and develop online academic markbook functions working with a wide range of qualification structures on different courses.
- To facilitate improvements in system functionality.
- Effective communication and support for staff in a range of roles at the College.
- Liaison with external developers of systems as required.
- Administration of awarding organisation quality reports
- To manage, maintain and develop stakeholder communication systems.
About the TeamYou will join a friendly, professional team committed to delivering high-quality support across the college. Working together, you'll help create a positive and inclusive environment where everyone feels valued.
You will be joining a dynamic team and supportive team of 4 colleagues who are committed to excellence. The team has a strong collaborative culture, sharing best practice and innovative approaches.
About YouWe're looking for a reliable and motivated individual who takes pride in delivering excellent service. You should bring:
- Strong organisational skills and the ability to manage multiple tasks with accuracy and efficiency
- Clear and professional communication skills
- Confidence working with systems and processes, including experience in student tracking systems (e.g. ProMonitor, SMART Assessor)
- A proactive attitude and a willingness to learn and adapt
- Experience in a similar technical/support-based role is desirable
Most importantly, you'll be ready to make a positive contribution to our college community.
About Us: Capital City College (CCC), one of the UK's largest FE colleges in the UK, This influential group supports over 35,000 students based across 12 London campuses annually to develop the skills and knowledge to advance their career prospects or progress into higher education. This is done by an unrelenting commitment to curriculum innovation and an obsession with the quality of the student experience, which is underpinned by a resilient and prudent approach to financial management. Capital City College are widely recognised for their commitment to diversity, inclusivity, and educational excellence, positively impacting the lives of students across the capital and beyond.
Why Join Capital City College?This is an exciting opportunity to become part of a passionate, purpose-driven team that puts learners first. At CCC, we value the dedication of our staff and offer a comprehensive benefits package including:
- Membership of the Local Government Pension Scheme
- Access to TELLUS - our discount and wellbeing platform
- Participation in the Cycle to Work scheme
- Interest-free season ticket loans for public transport
- Annual eye tests and contributions towards spectacles
- Flu vaccinations and access to occupational health services
- Medicash health plans - including cashback on everyday medical expenses and wellbeing tools for you and your family
- Generous annual leave entitlement, including one Relaxation Day per year
- Five Continuous Professional Development (CPD) days which can be used for your professional development
Our Commitment to Equality and SafeguardingWe are proud to be a diverse and inclusive organisation. We welcome applications from individuals of all backgrounds and are committed to creating a safe and respectful working environment for everyone.
CCC is committed to the safeguarding of young people and vulnerable adults. All roles require the successful candidate to undergo a DBS check - with some positions requiring an Enhanced Disclosure.
Our ValuesTo create a future that's uniquely yours.As the largest further and higher education college in London, we offer the quality you deserve, state of the art facilities and a wide range of courses as unique as your interests and aptitude. Through partnerships with industry and academia, we open doors to your real-world success.
Studying at our campuses isn't just about good grades. It's being part of a community within a community, that reflects the diversity and vibrancy of London itself. Where every background and perspective are celebrated, and everyone feels they belong.
As teachers and staff, we're all driven by you - getting to know you, helping you feel valued and giving you hands-on support every step of the way. Whether you're a creative spirit, a tech whiz, or a business mastermind, together we'll create a future that's uniquely yours.
Real-life learningPractical and personal, we provide valuable skills and knowledge that you can apply in the real world.
Connected communityWelcoming and open-minded, we create a community of people and businesses where you feel valued, supported, and confident to grow.
Expanded horizonsInnovating and inspiring, we help you become and achieve more than you thought was possible.
Apply now for the student tracking systems administrator role if you're ready to contribute to the success of a dynamic education environment and make a real difference in the lives of our learners!