The Lettings Manager is a key role focused on maximising the use of our excellent school facilities-including sports facilities, hall, canteen, outdoor sports pitches, and classrooms-by external customers such as local clubs, groups, sports teams, and holiday camps. The successful candidate will be responsible for ensuring seamless access to the school premises from 4pm daily during term time, and throughout the day on Saturdays, Sundays, and during school holidays. This will be achieved through a combination of careful rota planning with the Lettings Assistant team and onsite availability of the Lettings Manager.

The role requires the flexibility to adapt working hours around booking commitments and staffing, primarily covering the busy periods of evenings (from 4pm), weekends and holiday periods.

As Lettings Manager, you will:

Lead and Manage: Line manage and schedule the on-site Lettings Assistants, ensuring all bookings are efficiently staffed and covered.

Drive Income: Build strong relationships within the local community, promote the use of facilities, and identify potential new customers.

Manage Operations: Oversee the bookings software and lettings calendar to ensure efficient scheduling and maintain accurate financial records.

Negotiate: Negotiate and agree on competitive rates and terms and conditions with hirers.

Customer Service: Provide excellent customer service, manage booking enquiries, and resolve any issues that may arise.

Administration: Ensure all hirers complete the Lettings Agreement and submit necessary documentation. Monitor payment of fees and report monthly to the Finance Department.

Facilities Coordination: Liaise with the Premises Team to address facilities issues and manage necessary changes to bookings (e.g., due to school needs or site maintenance).

Hours: Flexible working hours predominantly in the evenings (from 4pm) and weekends, to be worked around bookings commitments and staffing. Expect to work 3 to 4 evenings and be present at least one day at the weekend on-site.

Disclosure Level: Enhanced DBS
About You
You will be highly organised, commercially aware, and flexible in your approach to working hours. You must be an excellent communicator who can build strong relationships with both staff and external customers. Previous experience in lettings, facilities management, or a similar customer-facing role is highly desirable.

How to apply

If you have any questions or would like to speak to someone about this post, please contact us via headteacher@theswanschool.org.uk or on 01865 416070. You are advised to visit our website to find out more about working at The Swan. We would be delighted to arrange an opportunity to visit the school and or speak to existing members of staff.

Applications for this post should be made through the My New Term recruitment portal. Please contact us if you have any queries regarding the application process.

The deadline for applications is midnight on Friday 19th December 2025, with interviews to be held the week commencing 5th January 2026. Please note that applications will be considered as they are submitted and the school reserves the right to withdraw the advert early if a suitable candidate is found.

Note: When completing your application, it is essential that you explicitly refer to the 'Essential' and 'Desirable' criteria detailed in the attached Person Specification. Please provide specific, measurable examples of how your previous experience and skills relate to, and meet, each of these requirements.

About the school

The Swan School, part of the River Learning Trust, is Oxford's first new secondary school for over 50 years, and opened in September 2019. When full, we will have approximately 1,200 students on roll, of whom around 300 will be in the Sixth Form. Our students are drawn from a local catchment area and the school is at the heart of the community.

Learning from the most successful approaches at the best schools, The Swan School provides a uniquely challenging and structured experience in a caring and disciplined environment. The ethos is academic; we regard an excellent academic education as the entitlement of all young people, no matter what their background or previous experiences of learning. Students are inspired and nurtured, acquiring the knowledge and skills to think critically and creatively. They will learn to be confident, resilient and ambitious, and will have high expectations in terms of their own achievements and their contribution to wider society.

Student outcomes at The Swan School are exceptional - our first cohort of GCSE students achieved a Progress 8 score of +0.55, placing The Swan in the highest category of schools across the country. In 2023, the school was graded by OFSTED as outstanding for Behaviour and Attitudes, Personal Development, Leadership and Management, and Sixth Form.

The Swan School is part of the River Learning Trust, which facilitates collaboration, professional development, and opportunities across a wide range of other highly successful schools.

About the River Learning Trust

Education has the power to change lives, communities and society for the better. At RLT we believe that we can achieve more for our pupils, trainees, staff and communities by working together rather than alone. Schools in RLT are united by a common belief in the benefits of working together, and by our commitment to shared principles.

OUR VISION is for our schools and SCITT to improve rapidly, continuously and sustainably: to be better faster together.

OUR 'WHY?' is that children and young people 'only get one go' in school and therefore as part of RLT we aim to ensure the best possible 'go' for our pupils.

OUR 'HOW?' is through the highest support and challenge for our schools and each other, underpinned by our principles.

Our employees benefit from a wide variety of support including extensive continuing professional learning and development opportunities, wellbeing and staff networks and access to Defined Benefit Pension Schemes (TPS and LGPS) for all staff. For more information on what it is like to work for the Trust, and the benefits you could access, please see our " Working in RLT " guide.

Safeguarding

The River Learning Trust and The Swan School are committed to safeguarding and promoting the welfare of all children and preventing extremism. All staff must ensure that the highest priority is given to following the guidance and regulations to safeguard children and young people. The successful candidate will be subject to an enhanced DBS check. Employment will also be conditional on the receipt of at least two acceptable references (one from current/latest employer) and evidence of the formal qualifications required for the role. This role includes regulated activity relevant to children. It is an offence to apply for certain roles within schools if you are barred from engaging in regulated activity relevant to children. You should contact the school if you are unsure if this role includes regulated activity relevant to children.

For all RLT Safer Recruitment Documentation candidates should click on the following link

The Swan School's Safeguarding and Child Protection Policy can be found here

The Swan School jobs

Lettings Manager